Refund & Return Policy

Our Return Commitment

At Zestick Shop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or refund according to the conditions outlined below.

Return Eligibility

To qualify for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• A return request must be submitted within 14 days of receiving the order.

• Proof of purchase or order confirmation must be provided.

Non-Returnable Items

The following items may not be eligible for return:

• Personal care products that have been opened or used.

• Customized or personalized products.

• Clearance or final-sale items.

• Products damaged through customer misuse.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include photographs and order details so we can review the issue and provide a suitable solution.

Refund Process

Once the returned item has been received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued using the original payment method whenever possible.

Refund processing times may vary depending on your payment provider or financial institution.

Return Shipping

Customers may be responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Contact Us

For returns and refunds, please contact:

Zestick Shop

Email: shariqtasleem70@gmail.com

Our support team will be happy to assist you throughout the return process.